The 2023 Benefits Broker: Rising healthcare costs and increasing competition set the tone

The pandemic is now moving into the rearview mirror for many employers. Yet now many are contending with rising inflation and rightsizing their organizations, while dealing with the aftermath of compliance with new regulations. These challenges may mean relying on their broker partners even more to help reassess their benefit offerings, identify alternate products and services to manage costs, and compliance and reporting.

Optavise once again surveyed health insurance brokers on three main areas: their current service offerings, which services deliver the most business value, and how their models are likely to evolve to help them compete in the coming year.